Administration Assistant

About Lions Outback Vision 

The Lions Eye Institute (LEI) is a medical research institute that combines world-class scientific research and ophthalmic clinical care with clinics in Nedlands, Murdoch and Midland. Lions Outback Vision delivers regional and remote eye health services across Western Australia and has recently opened an exciting new eye health clinic in Broome in 2021.

The Opportunity 

Based in Broome, this role is responsible for providing full coverage of reception duties and administrative support to all visitors and patients at the Kimberley Hub, ensuring a friendly and professional manner whilst providing the highest level of customer service at all times.

Job Requirements:

Key responsibilities will include: 

• Answer, screen and direct incoming phone calls
• Receiving patients and visitors at front desk by greeting, welcoming, directing and announcing them appropriately
• Make appointments for patients as directed by Doctors or the Practice Manager
• Receive any incoming deliveries
• Answer, screen and direct incoming phone calls
• Receiving patients and visitors at front desk by greeting, welcoming, directing and announcing them appropriately
• Make appointments for patients as directed by Doctors or the Practice Manager
• Receive any incoming deliveries
• Prioritise, manage, direct and distribute incoming telephone calls, mail, email, facsimiles and deliveries
• Scan and file incoming referrals, reports or patient information into the patient record data base
• Perform accurate data entry
• Organise couriers and deliveries for other staff members
• General office duties including the posting and collection of mail and picking up of office supplies as directed
• Spot cleaning where necessary (vacuuming, wiping)
• Pick-up / drop off patients when required
• Provide support to the team when required and as directed
• Support the Administration of Kimberley and Pilbara Outreach clinics as required
• Monitor and action generic inboxes
• Administrative tasks commensurate with the role

Essential 

• Year 12 School Certificate or equivalent competency.

Desirable

• Previous experience with high volume switchboard activities and customer contact.
• Typing and data entry accuracy skills.

In return we will offer.

• A friendly, professional and collaborative working environment
• A strong culture of shared core values
• Competitive remuneration package including generous salary packaging
• Supportive environment with opportunities for professional development
• A range of employee benefits including discounted health insurance and optical discounts

How to Apply:

If this sounds like an exciting opportunity that aligns with your experience and career goals, please submit your application for this position to Rebecca Halliwell, Practice Manager – Broome by emailing rebecca.halliwell@lei.org.au

For further enquires or job specific details, please contact Rebecca Halliwell on 08 9381 0801 or email rebecca.halliwell@lei.org.au.

Successful applicants will be required to provide a satisfactory National Police Clearance.

Only shortlisted applicants will be contacted.