Administration Officer – Djugun-Yawuru/Broome

The Aboriginal Family Legal Services (WA) aims to provide free, culturally secure legal support services to Aboriginal and Torres Strait Islander victims and survivors of family violence and/or sexual assault.

AFLS is an Equal Opportunity Employer – Aboriginality as a genuine qualification for this position under 50D of the Equal Opportunity Act 1984.

We are committed to creating an environment that is culturally safe for our clients. As such, to apply you must be of Aboriginal or Torres Strait Islander (ATSI) descent, identify as ATSI and be recognised as such by the ATSI community.

We are seeking a Full Time Administration Officer in our office on Djugun-Yawuru Country (Broome). Hours of work are Monday to Friday 8:30am to 4:30pm.

The successful applicant will work closely with the Regional Coordinator to ensure there is efficient service delivery, office maintenance and support for all roles in the office.

Employment Inclusions:

• 5 weeks Annual Leave
• Salary Sacrifice of $15,899.00 per annum
• Free Support Services including EAP and an internal counsellor
• District and Flight Allowance

To be considered for this position you will possess skills and experience to do the following:

• Answer all phone calls and desk queries in a friendly professional manner
• Demonstrate excellence in customer services at all times
• Proactively provide clerical assistance to our AFLS Lawyers
• Generate office stationery orders (Internal/External Requirements)
• Be responsible for all incoming and outgoing mail
• Handle Petty Cash (distribution and reconciliation)
• Confidently assist with walk in clients and general enquiries, including the ability to direct and refer clients to appropriate resources/agencies
• Provide assistance by printing, collating and binding of handbooks, forms and documents as requested by the Managing Solicitor
• Database entry
• Excel and Word reports, as directed

Selection Criteria:

• 2 years + previous experience in an office environment, preferably in legal services
• Strong customer service skills
• Experience of managing client records through digital systems
• Experience with file and diary management
• Proven ability to handle multiple tasks at one given time.
• Excellent computer and literacy skills (both written and verbal).

Desired Criteria:

• Tertiary Qualification in Business Administration or equivalent.
• Experience working for a not-for-profit organization.
• Previous experience working with people who have been exposed to family violence.
• Prior experience using Microsoft Office 365 and Sharepoint.

ESSENTIAL ELIGIBILITY REQUIREMENTS

• Current ‘C’ class WA Driver’s License
• Current Federal Police Clearance
• Working with Children’s Check

Applications should include a Resume including names of two (2) referees.

AFLS reserves the right to fill this position prior to the closing date.

Please note that only those successful to interview will be contacted.