Case Manager / Support Coordinator

Eunoia Lane is a locally owned and operated company with offices in Darwin, Alice Springs, Broome, Karratha and Cairns, providing quality and excellence in Coordination of Supports, Specialist Support Coordination and Occupational Therapy for clients living with disability.

We are committed to improving the quality of life for our clients living with disability. We provide our services all over the Northern Territory and northern Western Australia, including all rural and remote areas.

At Eunoia Lane we pride ourselves on our incredible team of professionals, who strive to achieve the best possible outcomes for our clients. We work hard and are dedicated to bettering the lives for all Territorians living with disability.

We are a very enthusiastic, passionate and committed company, and we are searching for a pro-active and motivated Case Manager/Support Coordinator to join our new team in Broome, Western Australia.

About the position:

The role of a Support Coordinator is to coordinate the supports for NDIS Clients and assist them in achieving their goals outlined in their NDIS funded plan. A Support Coordinators role is to proactively identify, develop, coordinate and facilitate access to supports and services alongside their allocated NDIS Clients.

The position requires a highly organised person with excellent oral, written and interpersonal communication skills. Required to work well both independently and cooperatively as a member of a team, the position requires a person who displays self-discipline with the ability to avoid distractions and diversions in order to manage their own time effectively.

Analytical and creative skills are necessary, in order to analyse the individual needs of people with disabilities, with the ability to identify, measure and report on outcomes

The candidate chosen to join Eunoia Lane as a Support Coordinator will have positive and contemporary values towards people with disabilities, and must have the ability to interact, communicate and engage effectively with diverse cultures.

Key responsibilities: 

• Work with clients, families and carers to identify and access opportunities for skills development, education and employment.
• Support and encourage clients to achieve their goals and provide support coordination services in line with their NDIS plans.
• Develop networks and collaborate with stakeholders to proactively identify, plan, implement and evaluate supports.
• Prepare and maintain up to date and accurate case management notes and reports using clear and concise language on client progress.
• Liaise with a wide range of stakeholders, community services, government agencies, customers and service providers.
• Attend and contribute to team meetings, discussions and planning. Generate ideas and options, whilst maintaining flexibility and receptiveness to change and alternatives.

To apply for this position you must have the following:

• A ‘can-do’, positive attitude
• Current driver’s licence
• Current Working with Children Card
• Current national police clearance
• First Aid Certificate
• NDIS Worker Screening
• The right to work in Australia.

If you feel you have the skills and experience to be a Support Coordinator with Eunoia Lane, and would love to join our fantastic team, please APPLY today!

If you would like to find out more about this position please contact Deanne Kamid, People & Culture Manager via deanne.kamid@eunoialane.com.au

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.