Clinical Services Manager

  • Full Time

Website Department of Communities

About this Job

The Department of Communities (Communities) is Western Australia’s major human services department that brings together vital services and functions that support individual, family and community wellbeing.

Please note this advertisement close date has been extended.

Aboriginality as a genuine occupational requirement for this position under section 50(d) of the Equal Opportunity Act 1984. To apply you must be of Aboriginal or Torres Strait Islander descent, identify as such, and be recognised by the community.

The Role

The Intensive Family Support team works with parents and care givers of children where there are serious concerns about their safety and wellbeing. The team works alongside families to develop strategies, skills and plans to keep their children home, in their community and prevent them from coming into care.

In child protection work, the breadth of responsibilities is wide ranging and there is no such thing as a typical day. In this position, you will:

  • Use the Intensive Family Support approach to provide intensive in-home support services and case management for Aboriginal children.
  • Ensure that the services are provided in line with a case plan, and are responsive to the cultural needs of the family.
  • Undertake complex field work duties and deliver services in accordance with departmental legislation, policies and procedures.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Rebecca Jones, Team Leader Child Protection, on (08) 6414 1607 or via email to

Our Offer

This is a permanent, full time opportunity. The successful applicant or applicants assessed as suitable through this process may receive further offers of contract employment and/or offers of permanent employment in this or similar roles within the next 12 months.

This position is located in Broome within the Kimberley region. The stunning region boasts a relaxed atmosphere with many lifestyle and recreational activities available. Staff in the Kimberley maintain a real sense of community and positive relationships with the children and families they work with

Working in the Kimberley Region attracts fantastic benefits (subject to eligibility, and provided on a pro-rata basis) including:

  • Flexible working and leave arrangements
  • Travel Concessions (Annual return flight to Perth for you and your dependants after 12 months service)
  • District Allowance ($7,436 without dependants, $14,872 with dependants)
  • 5 weeks annual leave
  • Salary Packaging Remote Benefits
  • Discount on private health insurance
  • Subsidised electricity from September to April
  • 3 months long service leave for every seven years consecutive service
  • 14 weeks paid parental leave
  • Comprehensive learning and development opportunities that focus on your career aspirations
  • Cultural Leave for Aboriginal and Torres Strait Islanders Employees
  • 3 days additional public service leave
  • Working for an Accredited Carer Friendly Employer through the Carers + Employers program

This position is currently eligible for the Regional Attraction and Retention Incentive (RARI) Scheme. If you are appointed from this recruitment process during the effective RARI timeframe, you may be eligible for payments of up to $13,000 in addition to the above benefits. Click here to find out more.

Which position do I apply for?

Under our Child Protection Workforce Model, priority will be given to qualified applicants in the first instance to maintain a qualified workforce. Should a qualified applicant not be identified then a suitable applicant who does not hold the relevant qualifications can be appointed to the vacancy.

If you have a Bachelors degree in Social Work, Psychology or relevant human services area, please apply for the Senior Child Protection Worker AIFS position. Refer to our website for information about the qualification requirements.

If you do not hold an approved qualification, please apply for the Senior Field Worker AIFS position.

Join the Department of Communities

Apply online by clicking the ‘Apply for Job’ button (above/below) and provide the following documents in Word or PDF format only:

  1. A current resume/CV.
  2. A two (2) page written application addressing all the essential selection criteria as stated on the JDF. Please ensure you reference the relevant JDF when applying.
  3. If applying for the Senior Child Protection Worker AIFS: A copy of your degree certificate and academic transcript (plus unit descriptors and/or overseas qualification assessment if applicable).
  4. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
  5. An application form (for hard copy applications only).

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact a HR Consultant at

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls – 133 677

Speak & Listen – 1300 555 727

SMS relay – 0423 677 767

Equity and Diversity

The Department of Communities is an Equal Opportunity Employer and is committed to attracting and retaining Aboriginal people as a vital part of our diverse and talented workforce. The Department recognises Aboriginality as a genuine occupational qualification for this position under 50(d) of the Equal Opportunity Act 1984. To apply you must be of Aboriginal or Torres Strait Islander descent, identify as such, and be recognised by the community.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact a HR Consultant at If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

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