Family Safety Support Worker /Family Safety Coordinator – East & West Kimberley

  • Full Time

Website Department of Communities

About this Job

If you’re looking for more than just a job, come and join us at Communities.


About Family and Domestic Violence Response Teams (FDVRT)

FDVRTs are a partnership between the Department of Communities (Communities), Western Australia Police Force, family and domestic violence Coordinated Response Services (CRS) and Department of Justice, Adult Community Corrections (ACC). The FDVRT model aims to improve the safety of child and adult victim-survivors of Family and Domestic Violence (FDV) and the accountability of perpetrators collaboratively.


Responses to FDV are complex, requiring the involvement of many service systems and agencies including child protection, police, specialised FDV services, courts, health, and housing. The FDVRT is considered to be the states frontline response to FDV.


Your opportunity

We are seeking to fill numerous newly created opportunities in the Kimberley including a Family Safety Coordinator and a Family Safety Support Worker in the East Kimberley (Kununurra) and a Family Safety Coordinator and a Family Safety Support Worker in the West Kimberley (Broome). Extensive travel across the relevant District will be a requirement of these roles and only those committed to working in the Kimberley need apply.


Suitable applicants will be placed in a pool from which appointments will be made for current and future vacancies that arise within the next 12 months across the Kimberley region in the Department of Communities. If you would like to apply for these roles in other regional and remote areas in Western Australia, click here, or in the Perth metropolitan area, click here.


The Department of Communities is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply.


Family Safety Support Workers and Family Safety Coordinators work together to provide case coordination and management including intensive intervention, safety planning and support for individuals, couples and/or families (with or without children) who are considered at highest risk of high harm from FDV. Collectively, the Family Safety Coordinator and Family Safety Support Worker make up the Family Safety Service (FSS).


Family Safety Support Worker, Level 5:

Family Safety Support Workers role includes:

·      Supporting the Family Safety Coordinator in the effective delivery of the Multi-Agency Case Management (MACM) process and, where required, convening and leading MACM meetings for individuals, couples and/or families identified as being at the highest risk of high harm from FDV who are open to the FSS.

·      Assisting the Family Safety Coordinator, FDVRT members and District staff to develop community and family capacity to provide a safe environment for children and adult victim-survivors experiencing FDV.

·      Providing a case management and coordination function, aligned to practice guidelines, for those open to FSS.

·      Developing and providing community education and information that raises awareness of support services for families and communities that build on strengths and encourage growth and healing.


Family Safety Coordinator, Level 6:

The Family Safety Coordinator will receive referrals through the FDVRT and Communities’ District Director referral pathways for any individuals, couples and/or families identified as being at the highest risk of high harm from FDV.


The Family Safety Coordinator role includes:

·      Convening and leading Multi-Agency Case Management (MACM) meetings for those open to the FSS,

·      Providing a case management and coordination function, aligned to practice guidelines, for those open to FSS,

·      Consulting on matters pertaining to FDV including acceptability of referral to the FSS, and

·      Establishing, leading and/or contributing to local FDV sector working groups seeking to strengthen existing service systems, address gaps and barriers and drive placed-based initiatives.

The Family Safety Coordinator provides a key interface between government agencies, community service organisations and the local community, gathering and sharing information to provide enhanced access to supports and services.


Where the most appropriate supports are not available, or do not yet exist, the Family Safety Coordinator will work with their community to identify opportunities to create and deliver culturally safe, appropriate supports to those in need. This will include engaging with local Cultural Bosses, Regional and District Directors, Aboriginal Regional Coordinators, Aboriginal Practice Leaders, District Leadership Group members, Aboriginal Community Controlled Organisations, local businesses, educational, sporting, and other community groups.


Want to know more? Attend our Info Session! Please join us at our online information session where you will hear from one of our team who will provide information about the available roles. The information sessions are interactive, and you will have the opportunity to ask questions.

Click here to select one of the two online session scheduled for:

  • Friday, 7 June 2024 and
  • Tuesday, 11 June 2024

Working in WA’s regional, rural, and remote areas


Living and working in WA’s regional, rural, and remote communities can provide a unique and affordable lifestyle where there’s no shortage of adventure. The Department of Communities protects and cares for some of Western Australian most vulnerable and supports families and individuals who are at risk or in crisis. For more information on the benefits of working in regional WA, click here.


Our Kimberley region offers the perfect opportunity to grow both personally and professionally, so if you enjoy venturing through the amazing untouched scenery and have passion for learning more about traditional Aboriginal culture, this could be the job for you!


Working at Communities

Our salaries are competitive and leave provision and benefits are generous, we will support you in your work and your career development with professional supervision, a comprehensive learning pathway that will develop contemporary skills and knowledge and opportunities to advance your career. Some of these benefits may include:



·      District Allowance Broome ($8361) Kununurra ($7436) without dependents

·      Subsidised electricity during applicable months

·      Return flights to Perth for you and your dependents; eligible post 12 months service

·      Discount on private health insurance

·      Salary sacrificing options

·      11% superannuation, full employer contribution

·      Access to subsidised housing


·      4 Weeks annual leave

·      1 Week Northwest leave

·      1 Week commuted TOIL

·      Additional 3 days Public Service leave per annum

·      Access to banked and flexi leave

·      3 months long service leave for every seven years consecutive service

·      14 weeks paid parental leave after 12 months continuous service

·      5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees


·      Flexible working arrangements

·      Comprehensive learning and development opportunities that focus on your career aspirations

·      Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services.


Join the Department of Communities

Don’t miss out! Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:


1.   A current resume/CV.

2.   A maximum two (2) page response outlining three (3) recent professional achievements that you are most proud of. Your response should be aligned to the Essential Work-Related Requirements (Selection Criteria) of the highest level position you are applying for.

3.   The contact details of two (2) professional referees. Whilst not essential, it is highly preferable that at least one of your referees be of Aboriginal or Torres Strait Islander descent and can confirm your experience working in culturally appropriate ways. Note: References may be obtained prior to interview; we recommended preparing your referees ahead of time.

4.   A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).


Contact Us

For further information on the job duties, locations, or requirements: Refer to the Job Description Form (JDF) or contact Fiona McQuisten, Manager FDVRT Central, on 0481 478 300.


For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format: Contact our friendly HR Recruitment Team on


If you require adjustments to allow you to fully participate in the application and interview process, or to let us know your preferred methods of communication, please discuss with a HR Consultant at or via the National Relay Service on:


TTY/voice calls – 133 677

Speak & Listen – 1300 555 727

SMS relay – 0423 677 767


Integrity Check

The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.


Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

To apply for this job please visit