Receptionist

About the Company

Bodyworks is a family run Physiotherapy practice in Broome. Our primary goal is the care of our patients and clients using evidence based health practices as well as promoting healthy living. Our wide range of services provide patients with therapies designed to tackle every angle of an issue. We offer Physiotherapy, Rehabilitation, Scoliosis Therapy, Women’s Health Physiotherapy, NDIS Services, Paediatric Services and Rehabilitation Pilates. Our aim as a team of health professionals is to give patients the best service to get to the bottom of the problem and create a plan to fix it.

The Role

Working as a part of our multi-disciplinary team, you will be client facing, perform administration and reception duties while providing a high level of customer service and support for our clients. Hours will include 10-30 per week depending on the applicant.

Duties

• Front desk phone/reception duties
• Patient liaison
• Work as a team player with physiotherapists to organise schedules
• Manage retention of patients and clients
• File and scan of documents
• Schedule client bookings using MindBody Online software
• Cleaning and clinic upkeep

Key Requirements:

• Positive attitude, caring and patient
• Willingness to ask questions when needed
• Strong organisational and communication skills
• Multi-Tasker in a fast-paced environment
• Team player
• A strong interest in the health and wellness industry
• Strong customer service skills and sales
• A high level of computer literacy and willingness to adapt to learn new systems
• Previous reception/customer service experience advantageous
• Mind Body Online program experience an advantage but not a requirement

Culture

The culture at Bodyworks is influenced by a very rewarding, positive and caring environment where our clients are like family.

How to Apply

To be considered for this position please email CV and cover letter to steph@bodyworksbroome.com.au