Youth Support Officer Reconnect & Youth Housing

  • Full Time

Website Broome Youth and Families Hub Inc.

About this Job

Youth Support Officers— Reconnect & Youth Housing

  • Full-time permanent positions based in Broome
  • We are looking for 1 x male and 1 x female
  • Level 4.1 under the SCHADs award + superannuation
  • Deliver impactful programs that will make positive change

Are you flexible and resilient? Can you listen quietly and act decisively? Are you a boots-on-the-ground, sleeves-rolled-up kind of person, who’s committed to making positive and impactful change in the lives of young people?

If that’s a triple yes—then we want to hear from you!

Broome Youth and Families Hub has an opening for two Youth Support Officers in our Reconnect and Youth Housing programs. Our Youth Support Officers will provide case management intervention to young people aged 12-25 years who are homeless or at risk of homelessness. We’re looking for candidates who can coordinate an accessible, fast, mobile, and flexible service. The role includes working with the families of young people, providing referrals to supporting agencies where appropriate, and reconnecting young people with either training, education, or employment, as well as the broader community. We welcome applications from Kimberley Aboriginal people and those with relevant experience and qualifications in youth work, social work, or education.

Key Duties

  • Develop case plans in consultation with each client and conduct regular reviews specific to the needs of the individual.
  • Assist homeless youth to develop the skills and strategies to return home, where it is practicable and safe.
  • Assist homeless youth to develop independent living skills, where appropriate.
  • Advocate for the inclusion of eligible clients onto housing and priority housing lists.
  • Assist the young people to create ongoing positive family relationships
  • Ensure referrals are made to address factors such as mental health issues, drug and alcohol abuse, and disability.
  • Assist clients to set individual goals and develop the strategies to achieve them.
  • Ensure practice is client-centred, strengths-based, and solutions-centred.
  • Maintain an understanding of contemporary issues in the Kimberley region within the context of local Aboriginal culture and the community services sector.
  • Observe and respect cultural protocols within the organisation.

For a full list of duties please visit link below.

Skills and Experience
We want you to be successful in your new role! This means you’ll have:

  • A tertiary degree or Diploma qualification in a relevant field such as youth work, education or social work is preferred, however unqualified applicants with a minimum of 2 years’ experience will also be considered.
  • Demonstrated knowledge and understanding of Aboriginal culture and the ability to work with Aboriginal young people, families, and communities.
  • Experience in building strong relationships with and motivating young people.
  • Experience in trauma informed practice.
  • Strong written and verbal communication skills including producing high quality documents, program information, case notes and reports.


For the full list of essential and desirable criteria please download the position description. If it sounds like you might be a great fit, then we would love to hear from you. APPLY NOW: By sending a cover letter addressing the criteria and outlining your experience, along with a CV to

Applications 14th June 2024

Broome Youth and Families Hub is a not-for-profit Aboriginal Community Controlled Organisation.

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