Senior Retail Postage Sorter

Help us deliver like never before 

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

About the opportunity  

As our Senior Retail Postage Sorter, you’ll play an important part in keeping millions of Australians connected. As you’d expect, plenty of mail comes through our Post Offices and delivery facilities every day – and our mail sorting teams make sure every delivery gets where it needs to.

The purpose of the role is to professionally assist in the management of operations in our postal outlet, developing the skills and expertise of the box sorting team members and assisting with managing the box sorting area within the post office outlet including end of month activities.

Role Details

• Permanent Full Time  Monday to Friday 8:45am – 5:06pm opportunity on offer
• 5 weeks annual leave + air-conditioning subsidy
• District Allowance with dependents $11,540
• District Allowance without dependents $7,140

You’ll be

• Effectively supervise a small team of staff in the delivery of mail into PO Boxes, Parcel Lockers & Locked Bags located at a Retail outlet to Express Post, Registered Post, site specific facilities and unaddressed mail in accordance with serviced standards.
• Ensure efficient and accurate processing of Reply Paid articles, Mail Redirections and completion of Mail2Day
• Assist in the implementation and acceptance of change within the workplace and in maintaining staff engagement and commitment to customer service.
• Responsible for induction and training of staff members in box sorting roles and in promoting awareness and compliance to relevant Australia Post policies and Culture Pillars.

About you 

You’re friendly, enthusiastic and reliable and you love the balance of working in a team environment and autonomously. You’re motivated by the opportunity to help make a difference to your community.

You’ll also need 

• Sound communication skills and the ability to provide direction and monitor performance.
• Demonstrated leadership and team building skills.
• Commitment to customer service and adherence to service standards.
• Demonstrated ability to interact, develop and sustain relationships with customers, management, and staff

How we’ll deliver for you

• We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
• Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
• We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au